Shipping and Delivery
Thank you for visiting and shopping at OneSelf Island Living.
We ship only with tracked services to ensure you can follow the progress of your parcel from the moment we dispatch. Most orders are dispatched within 24-48 hours during Mon-Fri - subject to payment and stock availability. Due to COVID-19 event, there have been some delays in delivering our customers' orders recently.
If any products are out of stock, we will notify you as soon as possible by email and/or phone call.
Domestic Shipping (Australia)
All domestic orders include tracking for a flat rate of $10
We offer free shipping on orders over $100
We are not responsible for any delays once parcels are dispatched. The delivery time varies depending on location, however you can expect to receive your item within 2-7 business days of it being shipped.
All international orders include tracking for a flat rate of $20
We offer free shipping on orders over $150
We are not responsible for any taxes, duties, delays or customs charges that may be charged to you upon the package reaching your destination. We cannot be held responsible for lost or missing parcels or wait times while your parcel is in Customs. Delivery time varies according to location and we cannot guarantee any time frame for your order to arrive but generally it takes up to 10-14 business days once posted.
Shipment processing time
All orders are processed within 2 business days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
OneSelf Island Living is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).